Carvel - Selden

The person working tonight literally called to ask me specific questions of what I wanted. They were sooo sweet, so friendly and so kind. I'm pregnant, and this ice cream was like life or death tonight for me and they made it even better :

I've ordered from this store many times without any issues. I asked for a cone on the side with the ice cream although it wasn't an option on the menu. I guess it was too much for a large franchise like carvel to cough up a little cone for a loyal customer. oh well. thanks anyway.

The Cherry Bonnets are wonderful! It's like stepping back into my childhood.

Ice cream was made the way I asked however ,the dasher didn't bring the whole order, my son was the one without ice cream.

The owners seem uninterested in providing good customer service. It feels like a hassle to place an order. The ice cream is tasty but the service is lacking.