Kfc - Scottsdale

Our last KFC Mesa experience was horrible, yesterday the KFC Scottsdale was awesome our server Cindy was a #10

So I ordered before I went so I wouldn’t have to wait to head home. Still had to wait 30 minutes for food. Get home and I should have checked before I left but I was just hungry and wanted to get back to hungry family at home but shorted me the mashed potatoes. But the fresh chicken was good. It was fresh cause I had to wait for it to be cooked

Seriously disappointed when I ordered a family meal online, drove 8 miles round-trip to pick it up, got home and discovered our side of gravy we bought with our mashed potatoes was not there. Called them back and not only was the guy rude but never apologized, refused to comp us for the gravy we paid for and disnt get, said I could come back and pick it up (another 8 miles) or get a free cake next time I come in....there won 't be a next time.

This was the worst place got my order wrong, won't answer the phone cuz they are closing soon. Had to wait extra 25 mins because they gave my original order to someone else.

I don’t know her name, but lunch manager has bad attitude, I ordered online, and there was no option online to choose sauce for saucy nuggets. I went into the store right away, to try and tell them Wich sauce I’d like before they made it. They ignored me along with other customers. Then when I told them I don’t want those plain wings and gave them back to the store, they were unwilling to make them the way I wanted. Told me to ask for my refund online. So I basically lost those wings and my purchase. Very inappropriate way to handle an easy situation. I worked as a lead cook in a restaurant for many years. I never treated our guest as they treated me.