Taco Bell - Scotts Valley

The ride was long, so we decided to park and go. We put our order on the kiosk and it came to us almost perfect. We ordered a chalupa box, a page Veggie Taco and a cup of pinto beans. My chalupa lacked important ingredients. Very little salad, three squares of tomatoes and 7 strips of Cheddar cheese. The pinto beans lacked volume. I asked for more salads, tomatoes, cheese and pinto beans that I offered to pay. The Lord heard my reservations and filled them graciously. Thank you, sir, that you didn't tell me that I was wrong or tell me that it is. Thank you for giving me the feeling that it is important to me. Bravo!

I was twice completely ignored by employees while trying to order and trying to ask where my soda cup was. The food I ordered was sloppily assembled making it difficult to eat, and my crunch wrap lacked crunch. I 'm not looking for much from fast food,but this didn 't make even that low bar.

They always get our orders wrong and this time 3 times in a row. Once it was so bad that it was when we got all the way home (20 mins away) when we realized the WHOLE order was wrong and had to go all the way back. Probably won?t be going back to thislocation anymore. Keeping it a 3 star because when our orders are correct it is decent Taco Bell.

Guy taking our order had serious attitude problems and they just tossed our food in the bag, crushing the tacos and fries. We asked for some sauces and so he grabs two handfuls and pretty much tossed it all into our hands and about half of it fell on theground outside from how much he grabbed and didn?t care if we had most of it or not, then he slammed the window shut after wethanked him despite his horrible attitude. Worst customer service service ever. Kid ?helping? us was pale with dark curly hairand wore an anime sweatshirt

I placed my order online to avoid wait. I arrive 10-15 mins later, I went inside the restaurant to avoid the long drive thru line, there were 3 workers making orders, including a young lady who seemed to have been the supervisor, I was not acknowledgedat all, not a hello, not a I 'll be with you shortly . I moved close to the counter to get noticed, nothing worked. Not ONEworker bothered to help. Until the lady asked what I 'm there for; SERIOUSLY? To get food, OBVIOUSLY! I told her Im waiting on mymobile order, I gave her my name and THATS when she started working on my order. UNREAL! I really wasted 25+ minutes on gettinga Taco Bell order. Horrible customer service. Please greet the customer! DOOO BEEEETTEEER!!!!