Marco's Pizza - Scottdale

Pizza took very nearly 2 hours to arrive and when we called to ask about the status the clerk was very rude and unhelpful. They were short staffed, but that does not excuse poor customer service. It sounds like Marco's needs to offer more to delivery drivers because they can't hire enough of them. Marco's corporate desperately needs to address this location. They need friendlier people and more of them. The order was placed at 6:23, and at 7:09 the app said it was on the way. It did not arrive until 8:03. The pizza was not as cold as I'd have expected, but it wasn't exactly hot. Amazing this establishment has been allowed to get this bad.

Service: Delivery Meal type: Dinner Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5

Not always friendly or helpful Service: Take out Meal type: Dinner Price per person: $10–20 Food: 3 Service: 2 Atmosphere: 2 Recommended dishes: Build Your Own Pizza

KJ, Alex, Zion were absolutely amazing. Ran in on my lunch and the service was exceptional. These guys definitely need a raise! Food: 5 Service: 5 Atmosphere: 5

If I Could Give This Store No Stars I Would, Due To The Fact Everyone Here Needs To Be Fired This Is The Second Time I've Come around 9:15 They Tell Me There Not Taking Orders, This Is False Advertisement Especially If The Sign In The Door Says Open Until 10PM. Who Ever The Manager Is Here You Really Need To Speak To Your Team About Customer Service Because They Have No Clue How To Apply It, Corporate Should Really Shut You Guys Down.