Sprzężenie zwrotne
Przekaż informację zwrotnąI started to place an order for 10 people online at 10am for an 1130 pick up. At checkout I was told my item was out of stock. (Understandable I know this happens) I go to check out again and another item out of stock and then again a third time after switching it. I decided to call and check availability. The girl answered hello then dead silence. I asked is this tropical smoothie Cafe? I get yea , I ask are you totally out of salads I get yea then disconnected. Horrible customer service. When the food was picked up they were rude to him as well. We tried this place for a second time due to the rep saying it was a great place. It 's not, service is horrible and the food order was wrong for 4 out of ten orders and drinks a smoothie was missing. I advised the rep to never use this place again and all my local offices as well. For a new location you should get it together and replace a few employees.
So happy this location is here. I am an early bird so I usually get a smoothie early in the morning. Workers are very friendly. If you come at lunch times it tends to get pretty busy so there?s a bit of a wait but overall a great place.
The food quality is just gross. I have never been able to finish food from this chain even in other states! I will never go there again. And don?t see any tropical smoothie lasting more than 5 years without dramatic changes
I was hesitant to go in because I haven't heard anything good about it. Well I ordered a blueberry smoothie with bananas my stomach turned inside out. Vomited up the smoothie and there was explosive diarrhea. Went on for about 6 hours. I'm traumatized and will not return. Not sure what ingredients were used or if they were even good enough to use.
I go to different locations and get the same thing.. I came here no sour cream for the quesadilla!!! So devastated please get sour cream back like the other locations!