Black Star Schmelz

Very tasty and top service and preparation

Food was really good but unfortunately cold. Tastefully I recommend it!:

Good delivery. Unfortunately, the vegan burger is not vegan, as it comes with a Brioche bread and a thick layer of Mayo. When asked in the restaurant, you didn't know better. Mayo was finally on every burger and that the bread is milk, among other things, they did not know. We want to change the declaration in vegetarian terms. An apology or a refund has not been offered to me. I even wrote at the order that no animal product should be included with the vegan burger, as I am allergic. Very bad.

We often order there and it tastes good. The delivery times are also completely fine. The only manco: special requests (no tomato, cucumber... have been taken into account only once. But it can also be good that this problem has been resolved. This is really the only criticism. Are super happy that there is a good burger shop in the area!

We ordered two burgers yesterday. In the next night and the next day we had both strong abdominal pain. I don't know if the cooling chain was interrupted or if anything else went wrong. In any case, I ordered burgers there for the last time.