Tim Hortons - Scarborough

Usually, this restaurant is great, but today I received tea instead of decaf coffee. However, we thought the food was very good.

They packaged the Baileys Boston Cream Dream Donuts in paper bags instead of boxes! As a result, all the cream stuck to the paper.

The iced cappuccino was very dark brown and had melted by the time it arrived. It was way too sweet and lacked the creamy texture I remembered from before.

You gave me the wrong item. I ordered 3 ice cap but you gave me 3 medium coffee. The kids are not drinking cofee. What im gonna do with this? :

My experience was appalling; I was yelled at by the manager, who identified herself as Tina. It's a disgrace what has happened to our beloved Canadian brand, Tim Hortons. I simply wanted to buy a cup of coffee, but when I asked for an extra cup, the staff reacted with aggression and raised their voices at me. When I confronted this so-called manager about their behavior, she only raised her voice even more. Honestly, this is the worst Tim Hortons I've ever been to, all because of staff that possess zero respect, professionalism, or basic manners.