Tim Hortons - Saskatoon

Worst experience i ever had from Tim Hortons. Today I ordered a Roasted hazelnut Cold brew and look what they have given me .Tim Hortan is a brand now and what they are serving under sake of brand name . Totally disappointing ??, poor service.

Probably one of the worst managed Tim's I've been to. I don't blame the employees at all. The problems are consistent across all employees which suggests management isn't paying attention and hasn't trained employees well.1) The employees don't know how to task stack and efficiently manage taking an order when compared to other Tim Horton's so they take longer than the average Tim Horton's would.2) They don't consistently label larger orders. For a downtown location dealing with businesses I've had multiple orders where the wraps aren't labelled. This means we don't know what food belongs to each person when it goes back to the office. This is a basic training issue and again a reflection of the management.3) The Ice Cap's seem to be more liquid than other locations and have less flavour? I'm not sure how they are made but they are made differently from the other locations.

I recently had the unfortunate experience of encountering with Employe Named : Jai a who completely ruined my day. From their unprofessional demeanor to their lack of basic customer service skills, it was a complete disaster.First and foremost, the crew member displayed a complete disregard for customer satisfaction. They were rude and dismissive right from the start, not even bothering to greet me with a smile or a simple hello. It felt like I was inconveniencing them by being there, and their negative attitude was palpable throughout the interaction.Moreover, their knowledge and competence were severely lacking. When I asked for assistance with a product, they seemed completely clueless and uninterested in helping me. Instead of providing accurate information, they gave vague and unhelpful responses, clearly showing their lack of training and product knowledge.Furthermore, the crew member's communication skills were abysmal. They spoke in a condescending tone, as if I should already know everything about their store and products. Their unwillingness to listen to my questions and concerns made me feel undervalued as a customer.To make matters worse, the Jai was incredibly slow and inefficient. It felt like they were intentionally taking their sweet time, causing unnecessary delays and frustration. Their lack of urgency and poor time management only added to the overall disappointment of the experience.Lastly, their overall appearance was unprofessional and unkempt. It's important for employees to present themselves in a neat and tidy manner, but this crew member seemed more interested in their personal comfort than representing the company well.

Employee named “ Jai “ was rude with me and on top of it they both were too slowly and wasted my 15mins just for one bowl. I had the worst experience just because of these kind of

I had a bad experience at this location and i was trying to be calm at one worker and he got mad at me and use none acceptable language towards and i wouldn't reccomend going to the location at vendista square location tim hortons and they have a rude worker there. if this is going to keep up and i am never going to this location. they maintain who they hire and someone that will treat others with respect and good costumer service.