Tim Hortons - Sarnia

As visitors from the States, we're accustomed to ordering a dark roast and an iced coffee, expecting them to be just as we like. Unfortunately, that wasn't the case here. They added sugar, and the taste was off-putting. It was quite disappointing!

I didn't have the best experience at this Tim Hortons. The woman who took my order was somewhat unfriendly and unprofessional. For instance, my chocolate croissant was served without any napkins, which felt a bit lacking in hospitality. On a positive note, the restaurant itself appeared to be quite clean.

I stopped by the place and ordered a turkey club sandwich and a medium ice cap. The ice cap wasn't the regular kind; it was an Eibs-Btew. It was overloaded with cream and had barely two inches of coffee in it. It tasted mostly like cream. It was really disappointing.

Asked for iced coffee extra sweet got 1 extra pump of cane then she proceeded to pump more in after I tried it and said this isn't extra she admitted she added 1 extra pump then stirred with the same spoon everyone else's coffee gets stirred with .....what if I had covid or a cold ? Enjoy everyone else who goes there.

The employees here are rude, gossips, and slanderous. This is the worst TH ever. The food is low quality made in a factory and served in outlets like this to be cooked even to a lower quality. The high volume of customers is due to the high caffeine content of their coffee. It is all about caffeine addiction. They had switched to a lower caffeine but profits dived , so they started dark roast to increase the caffeine addiction.