Dewar's Clubhouse - Sarasota

Asked to leave the empty sitting area because we weren't ordering food or drink from them. Only one other table with people in the area. Every other table empty.

What a terrible experience. My mother in a wheelchair with my 13 year old son pushing her when i met them to say goodbye at the airport were met by the bartender. Bald man probably mid 50's. I'm not here to call anyone out but his name was Todd. We sat at a table because my mother couldn't sit at the bar in a wheelchair nor could my son obviously. With the extreme heat my mother needed ice water so i told the nice waitress i would go to the bar and get drinks when he informed me i couldn't because i wasn't sitting at the bar. I respectfully walked back to the table and sat back down with my family. 5 minutes go by and I again walked back to the bar and just asked for just the ice water and said my mother didn't feel good and that's all i needed. He again denied me JUST THE ICE WATER because i wasn't sitting at the bar but he would get it. After chitchat with his employees he set them on the counter for the servers and no one brought them so we respectfully left with the drinks still sitting, open with no concern on the bar. So sir thank you for the time missed with my son and mother plus the extra cost for parking longer. Flight was delayed and you're the rudest person I've ever encountered in a national airport. Denying my mother a simple ice water to a paying customer!! I'm sure you put them on ice for the next person. 1 16oz. Budweiser aluminum bottle, 1 glass of Pinot Grigio (that didn't matter) and one glass of ice water. Cameras should've picked it up around 5:30 p.m with other customers walking out before us telling us good luck. Shame on you for representing our SRQ/Bradenton airport. God bless.

Not hip QRS code to get menu, order and pay but I 'm a bit old school. That being said the personal service we did get was awesome. Wish I caught the waitress 's name. She checked on us and interacted with us. Food was very good and exactly perfect way to kill time prior to our flight

Not sure what all the boo hoo hooing is about. Expectation management people! You are in an airport not big enough to rate a lounge. HOWEVER, this place is doing their best. “CAPT” Todd was very helpful and nice. Watched an employee come up and order. They were in a rush so they APPEARED rude. They were not just in a hurry. On to the food. I ordered the burger medium rare (alway do that so I get a medium done not a hockey puck bacon cheddar burger was SOLID. Good burger. So set your expectation at the airport door or eat before you get here. These guys are doing great.

This places does not have good service they will have you waiting a hour for a soda and the management sucks and so does the food