Culver's - Sarasota

One of the most beautiful fast food burgers I've ever had. The Custard is also quite amazing. But it takes time to get your fresh boiled food.

I eat here about once a week. The food is usually delicious. In the last few weeks I have seen a dramatic decline in their service. The restaurant is apparently operated by adolescents with little to no customer service. Yesterday I ordered a double-burger. I waited patiently, but my order never came. Since I had to pick up my wife from work and had passed about 20 minutes, I went to the counter to ask for my order. I noticed that my burger was sitting in the back, while the children walked around without a direction. I got my order when we came home, I opened the bag to find a simple burger, no pickles, tomatoes, etc., on a burnt bungalow. You really ruined my night. The owner has to find a manager or just a store. Joe Smalcuga

I ordered four articles and everything was wrong. Earthshake ordered, vanilla. Two butterburgers ordered, toppings were wrong. My drink was not served as ordered. This is not the first negative experience I had at Culvers, but it will certainly be the last.

I didn't want to write a bad criticism because the owner said that she was spending a refund, but that was a lie. I'm waiting for my food and things for 10 minutes. Woman in the car by TOLD I didn't order her. When I showed her the articles on my entrance, she came into my car, beat my shoulder and cut my hand when she sniffed the entrance. A little Brat manager inside screamed at me because he was furious to be attacked in my own car. The owner Jenny called and seemed appalled about the behavior of their employees, but then lied to a refund. This place is hidden. Don't call the owner.

Not sure what happened to this place. Been going there a lot and it was great. I think the labor crisis killed the location! I ordered drive through and a small meal for 2 took longer than 3 cars behind me. My food finally arrived and half was missing. The customer service after the missing food was awful. I was embarrassed for the staff they are at a loss. Spend your money someplace else!