Sprzężenie zwrotne
Przekaż informację zwrotnąWe arrived in Santa Marta on a late flight and came across this place while searching for food. I ordered the classic ceviche as I wanted something light before sleeping. It was okay but lacked flavour. My partner ordered the octopus as it is his favourite seafood. The dish was starter size with 2 small pieces of octopus and a few potato wedges. I wish I had taken a photo... The octopus was tender but it was in a sauce that was too sweet. He was still hungry after that meal and bought a packet of crisps on the way back to the hotel. Maybe we should have stuck to pizza...
It was so easy to go to this place! We went in very hungry and we immediately became by the attentive waiting staff, offered a drink and menus immediately. Within minutes we had ordered a calcareous ceviche with fresh bread and plantain chips, and a few beers, with a plate spaghetti and tomato sauce for the main course. Both dishes were excellent, fresh and very fast paved. We're going back!
Best meal I had in Santa Marta. If you need a pizza/salad mix, this is a good choice. Fast street side service. The pizza crust is pretty good (thin) and the mixed salad is great. Would go back. Just the problem her credit card machine didn't work.
We had to wait 50 min for a salad and a chicken and it can happen sometimes, but no one came from the staff to inform if our order was on the way, how long we needed to wait or even just apologize; I would say this is the minimum customer service requirement. We had to ask the waitress twice, and in the end the whole team seemed to avoid us... At last, food arrived and it was really bad in taste and not fresh at all... my partner left half of it, no one asked if we liked it or not... we asked for the bill (which was also submitted with service fee) paid and left. What is really sad is to see that the person responsible does not comment in a very professional way on social media or TA. I worked as a waitress and manager in restaurants/hotels and TA is something that is taken very seriously everywhere, as it is nothing but a tool that helps improve. After reading his answers, I do not even blame the team for the bad service.
Average prices in the old part of city . Biggest gripe is no a/c ... just ceiling fans which were not ideal in this heat! Pleasant staff