Mcdonald's - Santa Clarita

About a month ago I ordered a small iced caramel latte. The latte cost nearly four dollars, more expensive than any other McDonald's I have gone to. You would expect the latte to taste at least as good as other McDonald's locations considering the price difference, but that was not the case. The latte tasted watered down, had nearly no ice in it, and was lukewarm. I'm guessing it was sitting around for a while from a previous order. I sent a complaint to McDonald's to perhaps get at least a drink replacement. All I received was a copy paste apology email from both corporate and the local McDonald's management. I'd recommend driving further to another McDonald's considering the price, lack of quality, and the lack of willingness to provide a replacement by this locations ownership.

Went to get McFlurrys. Got to the 2nd window and I asked about getting hot fudge. The guy said it would be an additional fee of $0.55. As I was contemplating it when I looked at my McFlurry and realized all the Oreo crumbs were at the top. I asked if it had not been mixed in, he told me no because their machine was down for nightly maintenance and he ran out of spoons to mix it with anyway. So literally just a cup full of the ice cream and Oreo crumbs on top with only a flimsy spoon. He could've communicated this when I ordered. He just looked at me annoyed that I was even asking questions. Poor communication skills.

What a gyp! This place closed almost 10 minutes early.

Breakfast is only time food is warm. After breakfast, food is usually room temperature. Consistently rotating new staff. Convenient if you are really hungry and want quick food.

Horrible servive. That sums it up pretty well. Lack of customer service is the worst. Is only i coupd give Zero stars. I know it's McDonalds, but come on. It doesn't that much for minimun effort.