Rakkan Ramen Santa Monica

Seaweed salad and gyoza were great to start! the ambiance feels moderately dedicated towards japanese culture which is always a plus. they may have been understaffed when I came, but service was a bit weak. The ramen entree left a bit more to be desired flavor-wise, but I do really appreciate the vibe in the establishment. I would come again!

Went here on a Wednesday night for dinner and really wanted to like the place but wasn’t impressed. I got the Garnet (miso sauce) and my partner got the Quartz vegan (creamy sauce). Each bowl cost $16 which seems expensive and was by no means a larger than normal size. And adding an egg was $3.50 which seems excessive. Service was also quite slow (20 mins to get food), but the 1 waiter and 1 cook were doing all they could to serve the 6+ groups present. Get them some help! The food was alright but nothing to write home about. Probably won’t come back, unless they hire additional staff.

When we came in, there was only 3 tables occupied so how busy can you be, even so, we accepted the 20-30 min wait, for the ramen. 30- 40 mins after we got our appetizer, that 's when the food arrived. When the waiter got on the phone with the manager,then approach our table, and said ok, soo my manager said we can remake it or come back another time and get it BUT YOU WILL HAVE TO PAY FOR IT RIGHT NOW!! (How is that a free meal) I 'm the only one that stays in LA, my friends don 't, there flight was the next evening. So I decline the offer and I was not going to wait another 45 mins for yall to make it. Y 'all mess up 4 bowls of noddle with one having a fly in it . OVER IT!! Ms Ruri, the whole extra come back to I 'll make it special and personally make the ramen was never said. he came back twice to tell us the same thing. The third time the waiter came with the check, told us here but my manager said you guys can 't come here again . Ms. Ruri you said what you said, (which I was personally disgusted and baffled) and that 's it. Claiming you have so-called African Americans in circle makes no difference on ur intentions. (Girl bye) It 's funny when your trying to save yourself for looking bad, after Ms Ruri!! The mention of a free meal was soooooo FALSE. Why are you lying!!! It still doesn 't explain why we were told not to come to the establishement anymore. 'WHAT WAS THE REASON!! ' Cardi b voice. I will never come nor recommend this place. That 's it. Have a good rest of your life!! Should of went to TATSU ramen, the least they do is have cooked edible food.

I ordered a spicy garnet ramen, a spicy miso ramen, and a kids menu pearl ramen at this restaurant. While the customer service was excellent, the food did not meet my expectations. The broth was oily, the noodles had a rough texture, and there was an unpleasant aftertaste. I spent $70 on the meal, but I don't think it was worth it based on the quality we received.

Good stuff. They're seriously understaffed. Let's go support them so they can hire more cooks and servers. Food is good but not really a place for people who don't eat pork.