Carl's Jr. - Santa Ana

I didn't take any pictures on my way there. The fries were freshly cooked, and while the Classic Burger was small, it was juicy and quite satisfying. It was my first time visiting this place. However, I have to mention that when I placed my order, they added a $2.99 charge for the burger that I didn't request. I had to ask Ignacio to correct my bill. So, make sure to double-check your order because many people don’t look closely at their charges, and you could end up being overcharged! Overall, I’d give it 4 stars.

However, I decided to give it another try and didn’t face the same issue this time. I ordered the same single sandwich, and even though I made a mistake while ordering, the staff handled the situation well and got my food to me in a timely manner. It was a complete turnaround from my last visit. I plan to go back and hope to have the same excellent service I experienced today.

The service is always polite and respectful, and my orders are always served promptly. Great job!

I really enjoy the customer service at this restaurant, and the food is consistently fresh and delicious. The dining area and restrooms are always clean, which I appreciate. Whenever I stop by for breakfast or lunch, my meal is always top-notch. The parking lot is tidy, making it a pleasant experience overall. I particularly love that the fries are always served hot and fresh. The staff is friendly and greets me with a smile, even when there's a long line. They work hard to get the food out quickly every day.

Friendly, good food, correct order and very clean the restaurant.