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Przekaż informację zwrotnąEverything was great.. food, server, ambiance.. however we were there for a lunch meeting and it was extremely noisy and made it very hard to carry on a conversation. I am sure it is a very fun place in the evenings and weekends.
The food is phenomenal. Best steak fajita ever and the table side guac is to die for.
Issue has been the service. Inattentive and slow. The employees don 't seem to care about providing a quality experience to their customers. We had steak fajitas which were good, but came out with no tortillas, trying to flag someone down to get them was difficult as no one was on the floor. Will come back eventually I guess, but there are a bunch of other Mexican restaurants in the area that are better. Definitely not our normal go to for Mexican.
1. The hostess was not friendly 2. Tablecloth was dirty at our table 3. Table side guacamole person did not bother to ask how we wanted our guacamole seasoned 4. When boxing up the food we didn’t eat, our waitress didn’t offer us any chips or salsa I’ve eaten at this locations many other times and never had any problems before. Note: I originally used Open Table for our reservation and redeemed points; what was interesting was that no one at the restaurant knew how Open Table points worked so I had to call Open Table and ask for the points to be restored back to my account.
I would recommend Uncle Julio's but the waitress was horrible. She did not check to see if we needed our glass filled or if we needed anything else. She did refill the chips and sauce but just wasn't a pleasant person. I would have given her a 20% tip but gave 10% because of poor service. She did not explain any of the dishes we choose. For example, the red rice was dry but did not no wecoukd have chose the lime rice. I was looking forward to coming to the restaurant with my four friends, one who was from Florida. This was our first time. We were not happy. Also, we were disappointed that many on the entrees on the website were not offered. I heard wonderful reviews about the Uncle Julio's in Duluth. I will try this one and recommend.