El Pollo Loco - San Xavier

I treat myself to lunch from this El Pollo Loco location about once every week or two because it is close to my office, and the food seems healthier than other nearby fast food or quick service options. I usually get the double chicken tostada, and it is consistently good. Adding to my positive experience at this restaurant is the excellent service that Tammy provides in the drive through. She is always happy, friendly, and efficient, and deserves recognition for this. Thank you!

I ordered a meal from them through door dash and when the driver showed up he was told they cancelled my order because they couldn't complete it. They did not contact anyone before cancelling it. We were waiting for our meal for over 30 minutes. My husband is diabetic and his blood sugar dropped while waiting. This is not the first incident I have had with this restaurant. The food is okay but the service is not good. Will not ever try them again. Will not ever recommend them to anyone.

This place never disappoint me. Whenever I am in Tucson, I make sure that i stopped by for a burrito or taco.

I grew up with El Pollo loco in California and was ecstatic to see them come to Tucson. The chicken, salsas, and everything else are just as good as what I grew up with. I love their cole slaw and avocado salsa. I don't recommend ordering from their website or any third party app as they will ALWAYS forget most of your salsa. I have learned time and time again. You just need to show up, order, and ask for the exact amount of salsa you want at the cash register.

Best healthy fast food in town, and they know their business.Place is always clean, service is great, priced extremely well, and the chicken is always perfectly cooked, never dry.I'm a fan!!