The Thames Court - San Marino

We have booked for an inside at the window as we had my stepfather with us, who is 89. this was confirmed, but when we arrived there in time, we were all taken through the window. So we had to go out for dinner. the food lasted 30/45 minutes to reach us. for many guests and not enough personal. very bad running

Service was excellent, but at this opportunity was one of the post meal times among the expectations of huh and pancetta cake. the crust had risen, but there was less than enough filling and the accompanying carrots were undercooked.

Shocking service false meal 4 times and an hour waiting for cold eating normally great service and so maybe just eat a free day.

I go to Thames Court about every couple of months and monitor the reviews. Of late the reviews have not been that good, mainly stating the the food is microwaved and not heated up thoroughly enough and that the service is slow because of lack of staff. My last visit and today's had no such problems. On both occasions we were seated immediately on a table of our choice (I did take the trouble to book in advance). The welcoming waitress was polite and professional, drinks order was taken and served with a reasonable time as was the food order. Both were of an expected standard and no complaints with the quality of the food, price or service. Will be visiting again.

Chicken pie was watery and tasteless. Normally very good. My lamb was excellent … we did get our desserts on the house