Starbucks - San Bruno

This Starbucks location is special because it's extra large inside with ample space for different types of crowds and space to converse while enjoying some coffee or tea. It even has outside space to enjoy your drink or snack

Awful experience. They got the order wrong. Turns out online ordering listed spinach wrap available but then it wasn't. Replaced with reduced fat Turkey and also not available. Coffee was cold and had to redo. This time they forgot sugar, and gave up on them. Disappointed and I'm a big super duper customer of Starbucks. This us my first time having a bad experience in 10 yrs.

I ordered grande mocha and a breakfast sandwich online for pickup and walked into Bayhill Starbucks bedlam. They were busy with plenty of employees working, but they lacked being organized. Complete chaos. Avoid this Starbucks at all costs!

Usually go to this Starbucks and have no issues, however today this location was subpar. Order my mobile order at 7:41 and did not receive until 8:07am. When I inquired about my order I was told, ?I have 20 orders to make, if you want a refund go to the counter?. In addition, the lady(tall blond, with hair crimps) yelled at all the guest and told them to line up in one single file line. I am not sure who she is, however her customer service was horrible!! You should never tell a customer to go get a refund if they are just inquiring about their mobile order(she told multiple customers this). As long as she(worker handing out drinks)is there, I will never go back to this location(she needs customer service training).

Pretty quick service but they over steamed the milk for my matcha latte and made it way too hot.