Comfort Inn Suites - San Bruno

My stay was fine. Room was nice, clean and comfy. The guy who checked me In during the evening of 6/27/2022 told me that the airport shuttle was gonna cost me $5. He also said it too the poor lady who was traveling because of a lost loved one and noticeably in mourning ... Now, maybe he didn 't know ... but since when are shuttle rides ever not free at airport hotels? It had scam written all over it. Sure enough the next morning the new guy was like oh yeah that 's weird shuttle rides are always free.

Does the job. I'm not looking to hang a shingle long term. It's close to the airport, and has a decent little breakfast. If I need to visit downtown proper, I can use BART or Uber/Lyft and get it done. Rooms are clean, the service desk was friendly and courteous. They also have a shuttle that takes and picks up from the airport, for no cost. If your planning a short stay, I don't think you can go wrong with this one. I've stayed in about the whole gamut and don't see any issues here at all.

The general manager is terrible but he gets saved by his good staff! I would not recommend due to their management and there was a few roaches in the bathroom.

Paid the full rate online for two nights. Got to the office and they told me I had paid nothing and wanted to charge my card for the full amount again. Tried to call Choice customer service and was hung up on from a different country. Showdown my bank that had charged me for the room. Eventually they gave me one night stay instead of two. Try to access the room from stairs key not working. 30 minutes and still not in the room

The staff was very nice and helpful. I had a nice full breakfast evey morning. The location is geat, a short car ride from downtown San Francisco and near the airport. You can't beat the price in San Francisco. My husband left his suit in the closet in the hotel room and did not realize it until we were at the airport. He then called the hotel and the manager then ran the suit over to the airport before our flight left and refused to accept a tip! Really, that was above and beyond what they needed to do. Couldn't ask for more!