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Przekaż informację zwrotnąMOD Pizza is rapidly becoming one of my favorites. I absolutely love the Caspian pizza! The service is quick, and the food is consistently delicious. I've eaten in the restaurant and enjoyed the atmosphere inside, but I also appreciate using DoorDash for convenience.
Mod Pizza is an excellent choice for lunch! They serve crispy, thin-crust pizzas at 11 inches, and there are plenty of fantastic options to choose from. I tried the Calexico, which features Buffalo chicken, gooey cheese, and a drizzle of Buffalo sauce on top—it was delicious and didn't stand a chance! My son opted for the Mad Dog, loaded with pepperoni, cheese, and sausage, and we were both very satisfied. And to top it off, you can also grab a beer here!
This was our first visit, and I loved the option to choose my own toppings for the pizza. It reminded me of Subway, but for pizza! The customer service was excellent, and my pizza was very fresh and delicious.
My recent experience with a pizza order has left me severely disappointed and frustrated. Upon arrival at the restaurant, I was informed that my order had been given to the wrong guest. Although the staff assured me that they would replace the meal promptly, this promise was soon broken when my meal was mistakenly given away again after it had been placed in the oven.Eventually, my order was provided once more, but to my dismay, it was plated for dining in, despite my explicit request for it to be taken to-go. This level of incompetence was simply unacceptable. To add insult to injury, the pizza itself was badly burnt, rendering it inedible. Frustrated and dissatisfied, I immediately discarded the drink that had been included in the order.As a regular customer of this establishment, I had always expected more from their service. However, this recent experience has left me with little confidence in their abilities. The fact that they were unable to handle such a simple task as a pizza order accurately and efficiently is a clear indication that their staff lacks proper training in customer service.Considering the high prices charged at this establishment, I find it unacceptable that they fail to invest in additional training for their staff. As a result, I have made the decision to not only withhold any further patronage, but also to share my negative experience with others. If possible, I would rate this experience with zero stars as a reflection of the complete lack of professionalism and customer care demonstrated by this establishment. A higher standard must be upheld, especially when customers choose to dine with regularity.
The pizza is always good, fresh, not burnt (made to order). The “no name cake” is always a plus (think of a delicious chocolate ding dong but better). They have a nice beverage selection (they have milk and apple juice for the kids, so that’s nice!)The staff is sometimes friendly, but mostly effective and the restaurant is generally clean.
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