Trio Cafe Cottonwood - Salt Lake City

During dinner, things took another turn when the birthday girl discovered a large eggshell in her pasta. After the hair incident, she completely lost her appetite and couldn’t finish her meal. Since the waitress had offered free desserts, most of us decided to order some. However, when the bills arrived, we noticed that only a couple of the desserts were comped. We then asked to speak with the manager, and after waiting about half an hour, she finally approached our table. After we explained the situation, her response was, "And what would you like me to do about it?" None of us are particularly difficult diners, and while the hair in the water was gross, we tried to stay positive. However, the lack of concern and questionable behavior from the staff left us with a bad impression—quite literally. I can’t fathom how a restaurant can thrive with such poor customer service! There are plenty of other places with great food and excellent service, and I will certainly not subject myself to an experience like this again!

The service was outstanding. We had a group of 16 adults and several children, and our waitress was incredibly accommodating, addressing all our needs. We were seated in the private party area. The brunch was wonderful, featuring dishes like Eggitaliano, pizzas, burgers, soups, and omelets. I look forward to returning when the weather permits so we can dine on the terrace.

We have always loved this restaurant, and today's experience was exceptional. Our server, Summer, was attentive, friendly, and incredibly helpful. The restaurant has a beautiful, modern design and a lively atmosphere. And, of course, the food was delicious, with fantastic desserts to match!

The brunch here is consistently fantastic! The pancakes were exceptional! The brunch menu is very affordable, especially considering how beautiful and delicious the food is. The staff is always wonderful, providing excellent service. The drinks are also excellent. This place is a must-visit for brunch in Salt Lake!

The best burger I've had for a long time! I ordered my food to go so I can't say much for the service inside, but I will say that the ladies who took my order were very friendly and welcoming. The mixed green side salad that came with my burger was also very delicious.