Arby's - Salt Lake City

I ordered just a sandwich and a drink and ended up paying $13. Honestly, the sandwich wasn't even that great. I get that supply costs have gone up, but that doesn't justify the decline in quality. It's disappointing. Prices are increasing, staff attitudes are slipping, and the food quality has unfortunately followed suit.

The individual at the window was neither rude nor friendly; it felt more like a transaction where you simply place your order and move on. They didn’t seem to pay attention when handing over the drinks, which tasted more like bland water than anything flavorful. I attempted to call, but it seems their phone was off. The fries were cold and hard. Much like their lack of phone response, their automated replies felt impersonal and insincere. I see no reason to invest any more time in trying to resolve issues with a place that I will not be returning to or spending money at again.

This Arby's is outstanding! I've visited other locations and often encountered problems, but not here! This place is incredibly well-managed. The staff is friendly and efficient. I also appreciate the generous sandwich sizes and absolutely love their seasoned curly fries. Without a doubt, it's the best Arby's I've been to!

Decent location for fast food. I've been in the past and gotten food and it was pretty good. Arby's is one of the least consistent chains I've tried between locations. Some locations are great and others are terrible. This one seems to be middle ofthe road, but I have yet to have a bad experience. On my most recent visit, I only got an orange cream shake. It was delicious.The service was quick and the employees were friendly.

While the cashier was nice and got our orders correct and the tables were mostly clean. I was grossed out by the area where you get napkins, utensils and condiments from. It doesn?t look like it?s been cleaned in years.