Straight From New York Pizza - Salem

The staff was very nice and polite, but it just takes a little time to get a pizza here. For pizza, great plan sometimes well done, but sometimes not the best. Look at my photos.

This place is good, but inconsistent. It can be great, but I also had some disappointing discs from this place. But I'm my honest opinion, it's so good that you come as far as Pizza in Salem. And the $3/slice last hour deal is hard to beat.

Must drive 35 minutes to find authentic New York style pizza! This place is not disappointed! Sell I'm so jealous! You have a piece of heaven every day!

I love the pizza here, but I did an online order to be picked up at 5:10. I got here right on time and I?m still waiting at 5:45. All they say is sorry it?s busy and we only have one oven. So give yourself a lot of time if you?re ordering from here!!! Edit: got the pizza 40 minutes after my scheduled delivery time. Got it home and it was tasty but over cooked. And there was one whole slice that had virtually no toppings at all. Like, nothing. Disappointing!

Waited almost two hours, which is fine--it was dinner rush. But the pizza arrived crushed, with all the cheese stuck to the top of the box. Called for a replacement but they said they had several orders in front of us. She did not agree with my reasoning that I had ordered before those people and should be put in front of the line. She said the only way to get in front of the line was to come pick it up. Eventually she refunded the price of the pizza. Very terrible customer service.