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Przekaż informację zwrotnąThe hotel was beautiful, and although the beach is not a big walk, it would be great if they were on the beach. glen in valet was always helpful and great entertainment. every interaction he was very pleasant and friendly. they win me tips to catch all my new items in my baggage and a great place to catch the sunset! his demon reminds me of liam neeson lol good guy!
Fist time staying at Hotel Zamora. A beautiful boutique hotel right on the Intercostal, in St Pete Beach. Staff was impeccable, restaurant was great. Many of the locals come to the rooftop bar and restaurant. Some rooms even have ocean view . Priced great for the quality of the rooms, service and location. We will be back!
We booked last minute (so had few choices) and the location was okay. The cleaning could be more detailed, the staff could be more friendly, and the valets could be more instructive. The expresso maker was a slow process for making our wake up tea. The bed was comfortable and there was plenty of hot water.
First the good.... the staff is A-1, 100% attentive. Absolutely top props to ALL of them especially Peter at the Front Desk and Nick Tyler at the Rooftop bar. The bad is that there are no traditional coffee makers in the rooms, the room layout is chaotic and there are a few things (minor) that just don 't mix with a supposed top level, boutique hotel (doors that don 't close properly, fit and finish that looks cheap, lack of closets, etc). This property is promoted as a Spa Retreat but we didn 't see that. Where the confusion comes in is that this property appears to be a MUCH older building that was converted to a hotel. When we first saw the property we were like wow, they made this old building into a hotel.....what great presevationists . In reality, this is a NEW hotel that is less than 7 years old that was built from the ground up. THAT being the case, WTF?? Seriously, what design flunky designed this place? The only comparison I have is the Winchester House in San Jose, CA (Designed and built by a certified lunatic....people who know this place will appreciate the reference). Bathrooms where the toilet is at the end of a bowling alley like area. A maze of elevators needed to get anywhere. Showers that remind me of Kramer in Seinfeld that are more like a giant water pick than a spa shower (no way to do BOTH shower head and rainhead......one was scalding water the other cold). Rooms that have zero closets and wierd layouts (electrical outlets 4 ft off the floor). Limited rooms with balconies (again why, you literally designed this hotel from scratch). There is a nice pool area that, however, is literally a walk through a parking garage to find (and a bar area that is ONLY staffed on weekends). The pool itself is adequate but small yet they can 't master the chemicals (cloudy every day). THREE separate elevators that you need to traverse the hotel and again, fit and finish that looks like it was done by third grade professionals (cheap tiles, grout plopped in one area but devoid in others, sliding doors that require a masters degree to operate and once again NO COFFEE MAKERS). There are Espresso machines but they aren 't restocked without asking. We enjoyed the proximity to the beach (across the street) and the wonderful happy hour on a nice rooftop bar (which unfortunately has VERY LITTLE shade and looks like it was built as an after-thought). But the view WAS spectacular. So, yes, for the money this was a nice place (if you thought it was a 70 yr old rehab project), but when you realize it is NEW and BUILD FROM SCRATCH.....the only scratching you do is your head.....a total confusion that anyone would design this property the way they did . The choice is yours but we won 't come back (one and done).
I had a phenomenal stay at Hotel Zamora. It started with my phone call with Peter, the front desk manager. He was extremely accomodating in finding me the room I really wanted. Stacy, the housekeeping manager was equally amazing. She went over and above to ensure I had exactly what I needed when I needed it and then some. Denise was also a rockstar in helping me with some things I needed during my travel week. Randy, who I think was the food and beverage manager ensured my bar experience was great and also referred me to a great steakhouse. Speaking of the bar, that team was great also. Kayle and the rest of the team were so friendly and accomodating. I run my companies and I live by the motto, First Who, Then What. (Thank you Jim Collins . It 's clear that ownership/management understands the importance of hiring the right people (friendly, caring, empathetic, results driven, etc. to create the best possible culture. They have clearly done a great job attracting the best talent to provide remarkable customer experiences. I highly, highly recommend!!!