Jack In The Box - Saint Louis

Service: Dine-in Meal type: Lunch Price per person: $10–20 Food: 4/5 Service: 1/5 Atmosphere: 2/5 Recommended dish: Cheeseburger

Service: Take out Meal type: Lunch Price per person: $10–20 Recommended dishes: Potato Wedges

Very friendly and polite. Excellent customer service Service: Take out Meal type: Breakfast Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Sandwich

Unfortunately, they were having trouble fulfilling the order for the car ahead of me, so I waited patiently—no big deal. However, when I reached the window and reiterated my order, the employee informed me that I would need to pull around and start the process all over because serving me would delay other customers. I can’t imagine anyone thinking that re-entering the malfunctioning drive-thru would be a good idea. There was no offer to take my order, let me stay put, or have the staff bring my order out to me in the parking lot. When I refused to go back into the broken drive-thru, the employee became extremely upset and said he wouldn’t serve me at all. Do yourself a favor and avoid this location until they update their audio equipment and, more importantly, their staff. I would even invite the owner to accompany me on my next visit so they can witness firsthand the issues with customer service and employee attitudes.

Terrible service bad Grease tacos are dark no cheese in the taco just bad next jack n the box to shut down get it together Service: Take out Meal type: Dinner Price per person: $1–10 Food: 2 Service: 1 Atmosphere: 3