Culver's - Saint Charles

I was craving cheese, and this was the place to go! I got the Wisconsin burger with cheddar bun and upgraded the side to cheese curds. I was in a blissful cheese coma for days. Because that wasn't enough artery clogging goodness, I also tried their concrete. I went with chocolate and added brownies and upgraded to pecans. I was impressed by the size of brownie chunks and amount of add in with the concrete. It was very good. The meal was delicious and served fast. I wish I could give 5 stars because I was impressed by the food. I wasn't as impressed by the person taking the order. They asked if I wanted single, double or triple. I didn't know what to expect so I asked what size the patties are if they knew how many ounces even. They didn't. I asked if there were any other restaurants to compare the size of the patty to so I could have any idea, again, no ideas. I went with the single, and I'm glad I did, but it would've been helpful for them to have some clue how to describe their food. When I ordered the concrete, I asked to add nuts as an up charge add-in. I really didn't care what kind. I said, surprise me. Nope. That was a challenge, so the first nut they listed, I got that one. Not a big deal, and they were nice otherwise. I just wish they were more knowledgeable about their products. I also didn't understand pulling forward when there wasn't anyone behind me. They stuck a sticker on the mirror and had someone have to come out in 100 degree heat to deliver my food. That seemed odd. I liked that they gave me the concrete so fast before I pulled forward. I felt for the employee having to run out, though when no one ever came after me.

Food quality and service on point. Fifth star for consistency of quality. Made to order/always fresh food helps, yet impressively fast service considering. I've waited 3x longer in a McDonald's drive thru (with two lanes for orders and pre-made food) for 3x lower-quality food/experience and a broken shake machine. The girl in drive through is sweetheart, genuinely cares that your interaction is pleasant. Harder to find these qualities all together these days.

My 95-Jo mother loves her chicken shy. I enjoy their fried shrimps! I always go through, so the atmosphere cannot be evaluated.

It's really good! They were fast and friendly. Try the chocolate concrete mixed with Oreos, it was fantastic.

I ordered two curderburger Friday night and came home to see that they miss the cheese. jacob was so kind to replace her for me. I was in a position, another date and get the burgers. I appreciate it. this was the first time that I had ever messed up an order, the location has always great service and attention to detail.