Tropical Smoothie Cafe

Went there for routine oil change, since I was waiting I went to new car sales. Spoke to Steve, a manager, we put together some , then Aaron the financial manager told me I could trade in my CX5 Turbo 2021, for a new CX5 2023, saved me over $100/month, got a new CX5 , didn't have to pay for oil change. NOW, that's what I call a Great Deal. There are 3 Mazda dealership in Jaxarea. I would only go to Mazda City of Orange Park. Great people, sales and service. Awesome car. What more can I say.

I'm new to Tropical Smoothie but now I'm addicted to their great flatbread sandwiches and delicious Smoothies. I've tried 3 different Smoothies so far and I would purchase again. Lots more to try before I pick a favorite.

I walk in and employees are complaining about not being able to go on break kind of discouraging to hear, it also mean to me that the quality of the product is sacrificed because the employees is just focused on break. Recommend training your managerbetter. My assumption was correct i ordered a Buffalo chicken wrap that was swimming in Buffalo sauce. You can tell thefranchise owners are not involved in the place. Smoothie was the only thing that was a good experience.

On May 6th, I used the app to order food. I was in a place where I didn?t get great service and when I pressed to pay, it said this location St.Augustine, which is wrong because I live about 45-50 minutes away. I called immediately and I asked them for arefund. They told me that their manager is the only one that can do it and to call on a certain day to talk to the manager. Ihave called AT LEAST 10 times and it?s been OVER a month and I still have not received my refund. The last time I called themanager said that there was a ?check mark? on my receipt and i should receive my refund in a week or so.. it?s been almost threeweeks. I?m usually not one to write reviews but this is just ridiculous.

Order the Thai chicken wrap and it wasn't until after I ordered it paid for it did they let me in another customer who ordered the same sandwich know that there was no Thai peanut sauce and so the sandwich was very dry. I also ordered the kale slaw whichthey didn't tell me until after my sandwich was made and I ordered it that they were out of that as well. I seen on the cake ittook them about 15 to 20 minutes to make this dry chicken sandwich