Wendy's - Saint Albans

The food was hot and tasty, but the staff made me feel completely overlooked. When I reached the last pick-up window, I was asked if my order was in my pocket. When I confirmed, she responded with a quick "thank you" as she tossed the bag to me and turned away without making any eye contact. I’m sure she’s a nice person in her everyday life; she didn’t come across as rude, but it was evident that she was in a rush. I don’t quite understand why, considering there was only one car behind me and no one else was waiting. I wouldn’t usually mention this, but it happened multiple times during my visit. I appreciate the effort to fulfill orders quickly, but I really don’t like feeling rushed when I’m picking up my food, especially when there’s no personal interaction. It feels like I’m just another item on a to-do list. It’s something they might want to consider when serving their customers.