Chipotle Mexican Grill - Rutland

This is the second time we 've gone for one of those quick, 'i 'm starving and I need 1000 calories NOW ' dinners and been disappointed to find that this place had closed hours earlier. They need to post on the website that they 're closed for dinner. And for gods sake, put a bigger sign on the door so we don 't all have to walk up and read the size 10 font telling us we 're out of luck.

I ordered two chicken bowls, 3/4 were empty on both. They increase the price and reduce the portions. On top of that they close at 3pm, sometimes even earlier. Chipotle used to be my favorite fast food. That's not the case anymore...

Man? I?m not one to do this, but you got to shut off your online ordering if you are closed. It?s just kind of comical the amount of times I?ve come here and it?s just been closed. I thought ordering online would have been a good sign it was open. Guess not, haha. I hope the place is able to get back on track, lord knows there aren?t a ton of options for a fast bite around here.

This location is a joke. Hours of operation depends on the employees working and none of them ever want to work a full shift apparently. Twice in the matter of days they have closed early due to short staff, but you can clearly see at least 4-5 people walking around inside and then deny it when I contact customer care. They pressure you into ordering thru the mobile app, but refuse to fix the issue when your food is made wrong. I drive just about a hour for this location, that should be open until 10, but closed upon arrival shortly after 6pm. Ridiculous. Do better Chipotle.

Terrible hours. I and many other people get done with work and look for dinner at about 7pm, this is not unreasonable. However, for the better part of the summer, the it was a 50/50 shot that this Chipotle would be open at dinner time. In fact there had been numerous occasions when, with a line to the door, the management would abruptly announce that the restaurant would be closing. I mean there are people IN LINE. There is food PREPARED. I cannot understand what their problem is. Last week they posted their hours to be changing to 10:45am to 7:00pm. Stupid but at least we know when they will be closing. Knowing this, I just hustled over to get my order in by 6:30. I am greeted with a sign that says their new hours are 10:45-3?.10:45 to 3??? What the heck is that about? We are not a busy metro area that solely does lunch business. In fact, in the time it has taken me to peck out this review (5 minutes), about 8 cars with disappointed customers have driven up and pulled away. The management of this Chipotle is pathetic. The owners need to replace the management immediately. Terrible.