Pizza Hut - Russell

We were passing through town on a lengthy road trip and decided to place a call-ahead order to save time. The kind lady who took our order was exceptionally accommodating. When we arrived, our pizza was fresh and hot, allowing us to enjoy a quick meal before hitting the road again. The customer service was fantastic, and everyone was friendly and helpful. They even provided us with complimentary to-go cups!

During our road trip, we decided to grab some pizza and breadsticks from this location, and it turned out to be the best Pizza Hut we've ever experienced! That's quite an accomplishment, especially since we can't eat cheese. Thank you!

Visited on 3/27/2023. Pizza was good. Salad bar was disgusting. Wilted lettuce mixed with fresh. Red peppers and green peppers so old, they were consistency of wet noodles. Pepsi was watered down. Whole restaurant was filthy. Salad bar sides were stained, floor looked as if it had not been swept for days. Tops of lamps were covered in dust. Vacuum, broom, cleaning supplies all out in full view. Will not be back! And this is my home town! Embarrassing!

Wish I could give no stars. Dirty plates. No employee hygiene. Asked for my stick sauce heated up. Server said they couldn't. I suggested to put it on a personal pan pan run it half way through the oven. (I've worked at a pizza hut for 10 years most of that time as a manager. Server said they couldn't do that cause it would melt the plastic cup. (TAKE IT OUT OF THE CUP PUT IT IN A PAN! Service sucked. Clean your pop nozzles it tasted horrible.

Everytime I call this place or order there is always something out of order today I call and ask for pasta and they don't even have that I've called numerous times for stuffed crust and they tell me everytime they are out of order. Place needs to be closed down for a real pizza place.