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Przekaż informację zwrotnąBad service Terrible attendance Health surveillance will be reported Service: Delivery Price per person: R$40–60 Food: 1 Service: 1 Atmosphere: 1 Recommended dishes: Batatas Fritas
I placed an order at Ifood for beef in bread, which works at the same address as chicken in a pot, and they simply ignored me. They canceled my snack 1 hour and 40 minutes later and did not respond to customer service. Food: 1 Service: 1 Atmosphere: 1
Great remainder Service: Dine in Meal type: Other Price per person: R$60–80 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Batatas Fritas
Bad Experience! It had just been operated on, unable to cook and I placed an order at 9:21 pm with information about delivery at 10:03 pm. 22:33, half an hour later I made contact via WhatsApp because they don't answer calls, and asked about the order, I was simply ignored. I only got a response from Vacuum, after saying I would go there in person. Due to the lack of interest in helping me, I managed to cancel the order at 10:55 pm, I received a refund from Pix, but they didn't notify the delivery guy and he showed up at 11:14 pm to deliver the already canceled order. Which was obviously rejected by me. I do not recommend. I don't ask for more, what a regret. I don't know if it's the owner himself or the employees who operate the WhatsApp contact, but whoever it is, needs to learn how to listen better to understand what the customer wants without memorizing ready-made phrases or silence. I felt very disrespected.
My order came with literally raw chicken. I went to complain about the staff treating me rudely as if I were to blame for the poor service and poor quality snacks. To avoid conflicts, I left the snack and I left. Service: Take out Meal type: Other Price per person: R$40–60 Food: 1 Service: 1 Atmosphere: 1