Sprzężenie zwrotne
Przekaż informację zwrotnąWent to El Regio Mexican Grill Bar here in Fressno/Rosharon, TX. I left angry because of poor service, acctually no service. Arrived about 10:05 PM, (11/10/2023) after using the facilities, sat down ready for a hot meal. Sat there for a few minutes before capturing the attention of a table attendant, (not a server), for chips and salsa. Those items showed up quickly. Kept sitting there watched a waiter talk to his buddies for few minutes. Then a group came in, well after I had arrived, recieved there menus. I stood up and walked up to the waiter/tress station and asked for the manager to give them a piece of my mind. One of my regular waitresses came up to me seeing me upset asked What was wrong? Told her why I was upset she heard me out. At the same time the waiter tried to explain his error , I just told him to walk away, I said I was to angry to even here him out. The manager couldn 't be located apparently she was indisposed for a moment. When I saw who it was I just got more upset. She has never ever given me satisfactory service when she is a waitress and now night manager, I just walked out.For quite sometime I have noticed the quality of food and service has deminished. When they are on their game they are excellent and guest leave happy. Otherwise you leave scratching you head and wonder what happened to this eatery.I didn 't name names because with exception of my regular waitress and table attendants there is no reason to pass on any shade on them. The ones that weren 't doing there due dillengce who need to be corrected.
I come here at least three times a month. The street food section is my fav . They only have Talapia for fish , I wish they have red snapper as well. The margaritas are very good and a little cheaper the the Tex max chain restaurants. The service is always above average
The service was good, but I've had better Mexican food to be honest. I ordered the beef enchiladas and they were kinda dry. The rice and beans were great. The salsa was very watery.
The girl who took our order Thanks for being kind to me. I do not speak Spanish even though I look like I should but she stayed with a professional smile and took my order. Awhile back when I ate here once maybe 3-4 years ago I had a waitress with a bad attitude because I ordered in English. Keep up the great customer service. Food is different, good.
I tried this place for the first time and I'm mad I hadn't tried it sooner. Tasty, fresh and seasoned well. I'll definitely be a regular.