Casey's - Roodhouse

I love Casey's!!!! Their iced coffee is fabulous!! Pizza is wonderful! Believe it or not the chicken salad croissant is great!!! Service: Take out Meal type: Lunch Price per person: $1–10 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Bacon Egg and Cheese Croissant, Sausage Pizza, Veggie Breakfast Pizza, Traditional Bone-In Wings 8pc

I had a negative experience when I tried to use my rewards points. The staff was unhelpful and rude, refusing to assist me with the process. Because of this, I likely won't return if I can't use my rewards. For reference, I had takeout for breakfast, and the price was around $10–20 per person.

Good pizza/food. Friendly staff. Service: Take out Meal type: Lunch Price per person: $10–20 Features Dine in: No, Outdoor seating: No, Takeout: Yes, Delivery: Yes

I usually don't complain or write reviews, but this situation is simply outrageous. There are better ways to jeopardize your business than by risking your customers' health. I understand that both locations are severely understaffed, but that shouldn't be an excuse for these mistakes. To make matters worse, the bathrooms at this location are unacceptable. I checked both restrooms in search of a clean toilet, only to find dried urine on both seats. I know they're gas station bathrooms, but is it really too much to ask for them to be clean? Additionally, after the mix-up, they actually asked me to bring back the incorrect pizza. I've never been asked to return a messed-up order before, and the cashier's tone was quite condescending. I shouldn't have to deal with that, especially since the person who took my call didn't ask for the pizza to be returned. It's not my fault there was a misunderstanding, so I shouldn't be held accountable.

The pick-up orders are always prepared on time, and the customer service is excellent, with very friendly staff!