Bottle Basket - Rome

I always receive excellent assistance from the owners and staff whenever I visit this restaurant. The environment around the building is never an issue.

I visited the store recently and had a disappointing experience with one of the employees. She was busy stocking the shelves and made me feel quite unwelcome without intending to. When I asked for assistance in finding a specific product, she declined to help me and instead pointed me toward the front of the store where smaller sizes were available. While I was looking for the product, I noticed she was watching me closely, which made me uncomfortable. Luckily, I found the exact size I needed, despite her lack of help. However, when I took it to the checkout, I overheard her swearing about me. It's disheartening to be judged based on appearances, and if a staff member feels overwhelmed by customers, they might be in the wrong job. Additionally, the store had an unpleasant smell, reminiscent of a small dog that was behind the counter. Overall, I would recommend shopping elsewhere, especially since their prices are significantly higher than other stores.

Please allow us to return a wine that we regularly purchase so we can find a suitable replacement.

Signs before business say Buy all 3 packs of cigarettes and get a dollar Off I bought 1 pack DIESER brand cigs for 2.99 and the two packs of DIES Menthol and was charged 3.39 per pack. Today I visited the store again and confirmed the prices and asked for the sign. I showed the reception on the same guy and he claimed not to remember me and said I should say something yesterday

The worst experience of my life... The cashier watch me walk around the store where would I went to cash a check he told me he's not going to cash my check at his store... I do believe he's definitely a racist so please stay away from this store...