Mitten Pizza Company - Rockford

Called at 8:35 To place order for pizza. I pressed 1 to place order and I was kept on hold, then I was hung up on. In other words, they don't take orders 25 minutes before they close!! I also tried on- line while on hold with no luck.. they close at 9!! Poor business practice.

I was very disappointed in the curse of the goat pizza. The crust was soggy, hardly any toppings, really had to look for the sausage and it looked like they used cheddar cheese instead of mozzarella. The basil was definitely not fresh, I had it before at the other mitten location and it was delicious. I will not order from that location again.

Great pizza but double check your order. I called in via phone. And both of my pizzas were made incorrectly. I was asked if i would like them to remake them for me. Which of course i did. I then had the other worker in the kitchen argue with me that i was wrong and they made my order correctly? I guess I’ll order online next time since they are incapable of punching a button on an iPad correctly.

Pizza is good on the right day(have had some bad days where it's not cooked fully) but they are literally only serving pizza 3.5 hours out of their entire work day since they open at 4 and close at 8. Sorta a joke having hours like that.Wondering why you can't order pizza at 730? Yup its bc they close at 8. As in walking out the door.? beyond ridiculous

I really wanted to like mitten pizza because it's just around the corner. Sorry, no. If I can save my neighbors some disappointment, this review will be worth it because I don't like to give bad reviews.Crust was very tough and pretty flat.I really like that they have a range of toppings, it's too bad they all taste like the same thing which seems to be cheese and a spicy sauce.We ordered a custom pizza with five traditional toppings that nearly doubled the pie price. The toppings seemed to be placed on the inner portion of the pizza rather than the whole thing.Considering how circles work it seemed like we got about 1/3 the total amount of toppings we should have. It was a good science illustration to consider the area of a circle. I'm trying to find positive things here.So we did get some enjoyment from this experience, it's just that we won't be back.