Taco Bell - Rock Hill

I have never had a problem with the service at this restaurant. It is typical of a fast-food establishment, where some employees may lack work ethic or seem uninterested in their job. The quality of the food can be hit or miss, with about 40% of my orders being correct but sometimes messy and sloppily packed. However, I have never received the wrong order or had items missing. The tacos are particularly messy, as if they were quickly thrown together and wrapped haphazardly. Most employees are friendly and have warm smiles, although the overall atmosphere reflects a lack of enthusiasm and work ethic among some staff members.

This restaurant used to have delicious tacos but has since relocated from York. The tacos are now soggy. An update as of 5/19/2022: the Mexican pizza is now back on the menu. When we visited, there was a 45-minute wait in the drive thru and our order was initially incorrect, but they promptly fixed it when we went inside. They were experiencing computer problems, but all the staff were very friendly.

We tried to go through the drive-thru at 8:45 am, but they only accept Doordash deliveries. We had to wait in the drive-thru line behind 8 other cars that were unable to place an order. It would be helpful if they had a sign indicating that they do not serve walk-in customers to avoid any confusion.

This Taco Bell location is the best in the area. The staff here goes above and beyond in their service. I had an incident where two Wendy's workers followed me from their drive-thru and tried to start trouble, but the Taco Bell employees quickly handled the situation and let them go. The staff here is super nice and accommodating.

I would not recommend this particular location. Although the employees are always friendly, they consistently make mistakes with orders. One recent incident involved me returning for three missing Crunchy Supreme Tacos. After being given a new bag, I discovered a Crunchwrap instead of the missing tacos. When I was given just regular crunchy tacos, I couldn't understand how they got it wrong again. Next time I crave Taco Bell, I'll make the extra effort to drive to a different location. Meal type: Dinner