Dunkin' - Rock Hill

Disappointed at this location. Looks to be a new location but needs work. Made an online order for pickup and was very dissatisfied with the quality. My assorted half dozen donuts all looked and tasted stale and my sweet black pepper sandwich literally had 2 strips of bacon on a thick UNtoasted croissant with a cold slice of white cheddar cheese on it. I had to go back to the location to receive a new sandwich or a refund. They remade my sandwich but didn?t put thecorrect bacon on it so I still did not get what I paid for. Not happy at all with my experience. And they have no store number for you to call online.

Today I went to get my Toasted Coconut Donut, but they didn?t have any, a manager offered to make me two. People don?t understand how important it is when someone treat you special, thank you so very much for making my day!!!!

Have visited this location about 10 times since opening. There?s usually little to no wait. Usually it?s great, but at least twice my drink didn?t taste like it was supposed to. Sisi and Monty showed fantastic customer service and made my drinks perfectly. Thank you!!!

The donut was just ok. I ordered a lemonade. I was given a medium cup full of ice and a splash of lemonade. I asked for a refill and they wanted to charge me, FULL PRICE, for the refill. I declined and will never go back.

Look this place has been downhill from its launch not too long ago. I?ve given it multiple attempts but the food drinks all of it tastes weird. It all has a funny taste to it. I don?t even think they try or maybe y?all should train more bc the food is horrible and it?s the worst coffee I?ve ever had. I have to go to the other location every time I go here and end up spending double money and still disappointed like none of them in rock hill are good and the food isdisgusting. Then it?s no phone number to reach them so trust me just go somewhere else. If you?re a religious coffee drinker like me you?ll be big mad. And don?t you dare door dash it bc you?ll ruin your day. I?m sitting her with this weirdtaste in my mouth I can?t get pass it lol I could throw up.close them all down we tired atp Starbucks would never