Arnold Forbes - Rochford

The panini and coffee I ordered were ok but the server was miserable as anything. We all have bad days, but they weren't even making an effort and were quite rude to a couple of different customers. Won't give them my money again.

Would not reccommend. Waited half an hour for some toast and sausage baps. Took so long we nearly missed our flight, had to leave with no food, apology or refund. Disgusting.

This place (thankfully) won 't last long if a nationwide chain gets into Southend airport. I appreciate it must be a bit boring stuck in the arrivals area of a small airport but the girl that served me was too busy texting on her phone to even look up, when I got her attention she put the cup under the machine and then got back on her phone. Once the coffee was ready she just put it on the counter said sugars and stuff are over there and got back on her phone. If this place doesn 't get on top of its staff it will be out muscled as Southend airport continues to expand, which won 't be a bad thing. My advice BYO!!!

Food and drink is perfectly ok, similar to Pret, Costa etc. nice, fresh sandwiches and hot drinks. However, the service I experienced was exceptional and really made my day. Sincerely recommend.

Nearly 20 mins wait for a burnt toastie. The 3 girls serving just didn’t appear to be bothered that there was 20 people queuing. Toastie was burnt as they left it sitting on the grill for 5 mins after it was cooked.