Potbelly Sandwich Shop

The food was good once they got the order right. The staff seemed distracted and a bit aloof. The app was difficult to use. The atmosphere felt like a warehouse. Other than that, everything was fine.

Cookies hard like cement. They 're supposed to be soft and moist. I 've never had cookies from Potbellys before so dry and stale like this. These are 100% expired and no sell by date listed. Threw in trash .

Great tasting food! Fast and friendly service! Pizza melt is my favorite!

This place is great! The food is always perfect, but the staff really takes it up a notch. Phenomenal service every time, quick and simple.

I ordered a Wreck sandwich through DoorDash. I was shocked at how someone could mess up a sandwich so badly. I asked for a simple Wreck with everything except peppers and light aioli. What I received was just bread, meat, and aioli, which was disgusting. All the toppings, including cheese, were missing. It was clear that the people preparing the order did not know how to read properly.