Marvin Mozzeroni's - Rochester

We ordered from here weekly! I love the subs cold or hot they are always delicious! I recommend the Italian range! I usually ordered our Friday night and great experience on the phone with the staff! Can't wait for my food today!

I want to give a 5-star rating, but the customer service was terrible. I'm a customer for the first time. I ordered two subs and loaded pommes and my total number was 47 and changed. The food was delicious and the portions were great, so I think it was worth the price. The problem that I had when picking up my food, there were large cookies in the register. I asked how much they cost and the cashier said like $3,50. I said I'd take one too. I paid $52 and changed and went to the car. I checked my order and made the quick mathematics I realized it was not correct. I went back and asked how much I was charged for the cookie because it must have been more than 350. She said it was like 350, but actually like a dollar more. I said, okay, I don't want it. She got another employee from behind who came out and told me they didn't make a refund. I said I said a price and charged more. Then he told me that the cookie is 3.89 plus taxes. I said okay and left. After the math, when you come home, it's not up. I know it was a dollar, but being misleading by two different employees is disappointing. Edit: I was contacted by Dave the next morning, who apologized for the incident with the wrong price for the cookie and made it right. I will definitely be a returning customer as there are many menu items I try. I'll change my rating to a five star.

Had a fish roast on the other night! It was there! Fast and quick service as always!

Very good pizza. From the moment I called an order, the whole way to delivery was a wonderful experience. Customer service is amazing. The pizza was very delicious and so were the wings (that was exactly how I ordered them) I honestly didn't expect as much as Dessert options, but when I tell you how shocked I was when I taste the strawberry cheesecake WOW! RECOMMENDATIONS

I'm not normally a review writer, however in my opinion a good deed never goes unnoticed or unacknowledged. With that being said, my pizza was beyond perfect tonight. Cooked perfectly. Hot and cheesy exactly how I like it. But, what got me today is the guy that cashed me out brought out my pizza and told me he used a clean pizza cutter because I'm Muslim and he wasn't sure if we ate pork! How awesome is he for that small but very important gesture. Once again kudos and thank you!!!!