Russell's - Rochdale

The building and design team did a great job at this place, but the service providers need some improvement. Being a direct debit card user, I had a problem with the staff and felt like I was being pressured to use their card payment device as I didn't have cash on me. Even if I did have cash, they didn't seem willing to accept larger bills. The best course of action is to avoid this place until there is a new manager in charge. Time is ticking.

I visited Russell's cafe on Wednesday, January 26th. The ambience was lovely and the staff was nice, however, I was disappointed in the food. It was not up to the standards of the former cafe in the Wheatsheaf Arcade. The cheese and onion quiche was bland and tasteless, and the chips tasted like cardboard. It's a shame because the quality needs to improve for us to consider returning.

The quality of the food at this restaurant has decreased recently, and I am disappointed with the overall experience. The prices have gone up, which is understandable, but the food is not worth the cost. Additionally, I was shocked to find out that they charge extra for ketchup sachets. This Rochdale cafe is quite expensive, and for these reasons, I won't be returning anytime soon.

Having returned to russell's after being away for a number of years i must admit i was not impressed the coffee was like water tasteless and the food was hit and miss some hot some cold but this could just of been an off day and will try again in the next few weeks

Do not eat here if veggie or vegan. All foods cooked in same frier as meat!!! Manager lies and owner doesn't care. I'd give zero if I could.