Sushi Shop - Richmond Upon Thames

The Dragon Roll was of poor quality and not well rolled. The sashimi was decent, but thinly sliced. The fillings in the maki and inside rolls were lacking in flavor. I wasn't expecting exceptional sushi at this price point, but I have had better experiences at Itsu, despite it being more expensive.

Ordered sushi take out think it was the Gourmet box. It was fresh, tasty, innovative .. we could not have wished for more. I just read the last review and could not have had a more different experience. Will be back for more.

Me and my husband ordered sushi in the evening sushi via deliveroo. Sushi are NOT FRESH!!! Beware, if you order in the evening they will just put in the box what’s left on the shelves from the morning! We called the shop and...asked them NOT to put fish sushi with other sushi in the same box because of my husband’s SEVERE ALLERGY. This has not been done!!! As a result my husband was not able to eat his order!!! They just forgot to put wasabi! We called the shop but they were NOT ABLE to do anything about it!!!! What a WASTE of MONEY!!! DEFINITELY WOULD NOT recomend this place!!!!

A couple of friends of mine and I decided to make an order over the phone. The process was tiresome re paying by card and when one of the parties asked how much it would be she was told: In addition mins delivery...time turned into Re quality of rolls we ordered the Gourmet Mix and the crusty tuna roll was not appetising at all. It tasted of canned tuna!!! This not what expected of such a well marketed sushi restaurant.

I had a terrible experience at this restaurant for dinner on Friday. I was disappointed to find that the sushi rolls fell apart when I dipped them in soy sauce - it felt like I had bought them from a supermarket. Additionally, using cream cheese as a filling in some of the rolls was completely unacceptable. The soggy corn chips and excessive black garnish on the sushi rolls were also off-putting. The quality of the rice and overall presentation did not meet the expectations of an expensive sushi restaurant. I would not recommend it.