Zaxby's - Richmond Hill

This evaluation is based exclusively on customer service. I went fine and immediately the checkout must have noticed that I was hot and extremely pregnant - she offered me a water. Then my 2 years old had a huge tantrum in the middle of the lobby and she slipped two cookies in our pocket without even saying anything. So sweet!

I miss this place. Great food, but wait was really long. The drive thru was blocked and when he said to pull up and wait, they were not a joke. There were about six more cars. But the food was hot. When we missed something, we waited ten minutes before we had to fly someone to get it for us and then forgot it because she was in the parking lot that needs her friends. Be ready to wait.

The food was great. Service was fast and friendly. The only thing I didn't like was that they charge 25 cents for each extra sauce and give only one per order.