Subway - Richmond

Depending on who is making your sandwich, u can have a good or bad experience. The young kid needs more training lol

Ordered a tuna sandwich and the shredded lettuce was turning brown. Only 2 people working at lunchtime so the service was slow. Need more people at lunchtime. The people working were doing their best.

Save yourself and go to another subway down the road... This subway has gone down hill unfortunately this past year. It needs entire new staff... or a manager who actually cares about the place and is there 24/7 to make sure it's running right.

It’s a pathetic excuse for a restaurant. How is it gonna take 20 minutes to make a sandwich. I almost missed my bus because of it

I rarely write reviews but I have to write this . I placed an order for my favorite grilled chicken sandwich at this location and I drove from work to pick it up for lunch. I was hungry and salivating already at the site of my sandwich but as I took a bite I saw a strand of hair inside the sandwich. Disgusted at the site, I pulled the hair and it was a very long strand of hair , I couldn’t believe my eyes and I could not continue eating the sandwich. I was so grossed out and trashed it. Since then, I have not placed an order for anything at subway, I now make sure I pack my lunch from home. The subway Staffs preparing meals needs to know that their head/hair must be covered during food preparation to prevent contamination. I hope this review helps them to make a positive change . As for me I am never going back to subway . Yuck!