Mcdonald's - Ribble Valley

Once again, we came to mc Donald’s and drove from home which is a 15 minutes drive. We ordered our food and ONCE again, half of our order was missing. This isn’t good enough. Also, a staff member was rude towards me. I’m not going to name and shame her but it was rude and I find this extremely hard to believe when the service was poor as it is. The amount of times we have been to this mc Donald’s as it’s the closest to us, and we have had to drive 15 minutes back is appalling. Sort it out!

Why do your staff not get trained in customer service and learn manners. Smiling and saying thank you does not come at a cost! Very disappointed! Please make some changes that will change my decision about returning. A response would be very much appreciated. Thanks.

Kept waiting for nearly 18 minutes by which time the McFlurries had melted and the woman who appeared to be in charge was rude and nonchalant. Definitely wouldn’t recommend or be going back

If you don't mind cold fries, closing early, not open 24 hours as they state, rude staff and wrong orders this is the place for you! It's a joke really, worst run McDonalds with poorly trained staff I've ever come across!

Food was hot, fresh and fast. All staff lovely and presentable. Location is fantastic with great scenery. Good pit stop if you are on a day out like we was.