Ty Newydd Country - Rhondda Cynon Taf

Beautiful place to stay. very welcome and personal so helpful. the restaurant was very nice. had a nice meal and afternoon tea. well presented. not sure why there are such hard reviews. Maybe the people would be better suited for a travel lodge. what do you expect from a rural hotel. I would recommend this place and would stay again.

I went to the Sunday carvery for the first time and was met with a confusing experience. No one explained how to proceed, resulting in a long wait for food. I will not be returning as the food was dreadful - the meat was tough and dry. We were all very disappointed.

The food at this restaurant was a huge disappointment. All courses, except for dessert, were excessively greasy and left both myself and my partner feeling queasy. The only redeeming quality of the restaurant was the excellent service we received. The only reason I am not giving a lower score is because of the good breakfast and exceptional service from Tricia.

The menu is ok, you can kind of cater for all tastes. My partner made a good choice with curry of the day. The portion size was good and the pieces of chicken were huge and he said tasty. Only flaw was accompaniments rice, naan AND chips!!! 3 carbs! You don’t need chips (or they could have been a choice instead of rice so what about a vegetable side to go with it? My choice was poor half a rack of ribs (smaller than my hand! I’m not a big eater but even I was surprised at how small they were. Came with chips, coleslaw and garlic bread. Again you didn’t need the bread with chips and coleslaw was 2 mouthfuls so sides could have been better (bigger coleslaw, beans, corn on the cob etc Desserts were good. Staff are lovely. I just think the menu needs a tweak.

Well, where to begin. Don't normally write reviews but this was quite an experience. Reading other negative reviews I would have to agree, food was very basic and clearly not fresh but probably frozen, reheated etc... This is below cheap major chain standards which the website did not give the impression of and certainly didn't charge in line with quality. Burger was sopping wet, not sure how they managed that. Staff also totally untrained and had no idea how to conduct themselves in a restaurant environment or knew much about what they were serving, they were all pleasant enough and feel for them as clearly didn't have any support or supervision. Basics were totally absent such as checking food ok, knowing gins available, knowing where the card machine was, all ingredients actually being on the plate without being subsequently asked for... Don't be fooled and expect anything but very basic food, drinks and service. Nothing fancy or high brow about this place. Was quite entertaining though