Subway - Rexburg

Me and a friend came here after donating plasma, just to grab a bite to eat. We got there, and my friend immediately threw up. We felt terrible, but the staff, especially an employee named Nick, were super helpful. They brought out paper towels and helped properly clean it up, and afterward brought out a cookie, and helped make sure she was feeling OK. Thanks for being so helpful!

Pretty upsetting that the subway app and browser won’t let you checkout, and when I go in store to see if they can apply the same discount in there because no other option works they said there is “no way I can use that same discount in store”. Not their fault the web service isn’t working, but that’s also not my fault at the customer.

I have ordered online twice now and when I got there to get my food, they hadn't even started on it. My toasted sandwich wasn't even warm when I was handed it. I will go to any other subway before I ever go here again.

The girl with dark brown hair today in the early afternoon, I want to say around 12pm appeared absolutely done with her job. She was slamming stuff around, being short with customers, and rushing through sandwiches. It looks like she doesn’t treat her coworkers any better either… No emotion, just pure suppressed anger or something. Oh and this is the second time it’s happened with this girl. I hope subway takes a deep reflective look at their employees and makes some changes at this location. I had to walk out before ordering because she whips out her phone in between sandwiches turns around and begins to make more sandwiches without changing gloves or washing her hands ???????? Absolutey unacceptable and disgusting.

Melissa made my sandwich so yummy, service was great and food was delicious. This location never disappoints.