Dunkin' - Reisterstown

Very upset about my mobile order yesterday. I paid $39.10 get to the window they didn't have the specialty donuts no option to give something else or to give me my money back. The donuts that I did receive dry

Their donuts are stiff dry. 1/5 is my rating until they find a way to preserve the donuts; it's this specific location.

Guy with the long black ponytail at the drive thru is just nasty. He talks to his coworkers over the headset while you wait for him to finish so that you can place your order. When you finally get to the window he doesn’t greet you or even tell you your total just waits for you to hand over your card. Then he (barely) hands you your items and just continues talking to his coworkers… I’m usually not that picky when it comes to fast food and the service because I get it but he is just extremely rude and his vibe is way off. He must own the place or have family/friends that owns it because there’s no way he’s still employed there.

I asked for a career and the dude practically threw it on the counter for me to pick up....no sense of professionalism whatsoever.

Watch the credit card fraud here !! They try to charge credit cards 2 times. !! I caught them !!