Northgate Bakery - Regina

Ordered the strawberry cake because the website made it look so beautiful, went and picked it up and it looks nothing like the picture on the website. It had cherries on top and when we complained they added all the strawberries. It still doesn’t look like the picture on the website….

Tarts were soggy and the buns were old and dry. Definitely not the quality they used to maintain.

The food is amazing come here 3-4 times a year however the newer staff (at least I think they are new as I’ve never encountered them) are absolutely rude they treat you so poorly it’s absolutely horrible customer service now, this place was my favourite until the way they started treating people went downhill. They also confirmed my order and when we went to pick it up they said there was no order and reused to serve us! This place is trash.

I ordered 20 cupcakes for my daughters birthday on June 14th. Every birthday or special occasion I use this Bakery. I was extremely disappointed in the quality this time around. The cupcakes are very small which I’m always fine with but they went from $1.25 to $1.85 per cupcake. They were extremely dry. We have always loved Northgate Bakery but the past few times have been very underwhelming.

Very very tasty puff. Wonderful customer service. Definitely we will be order again